Privacy Policy
Last updated: January 2026
Nova Beauty Aesthetic ("we", "our", or "us") is committed to protecting the personal information of all individuals who interact with our website and services. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to that data.
1. Data Controller
Nova Beauty Aesthetic operates as the data controller for personal information collected through this website and through our patient coordination services. Our primary contact for data-related matters is: info@novabeauty-aesthetic.com
2. Information We Collect
We may collect and process the following categories of personal data:
- Contact information: name, email address, phone number, country of residence
- Medical information: health history, treatment preferences, and procedure-related details (collected only when directly relevant to your care)
- Communication records: messages submitted through our contact form or sent via email
- Website usage data: IP address, browser type, pages visited, and session duration (collected via analytics tools)
- Patient reviews: name, country, treatment description, and review content (submitted with explicit consent)
3. How We Use Your Information
Your personal data is used for the following purposes:
- To respond to consultation requests and enquiries
- To plan and coordinate your treatment journey
- To communicate important information regarding your care
- To improve our website and services
- To publish approved patient reviews (with your explicit consent)
- To comply with applicable legal and regulatory obligations
4. Legal Basis for Processing
We process personal data on the following legal grounds: your consent; the performance of a contract or pre-contractual steps; compliance with a legal obligation; and our legitimate interests in operating and improving our services.
5. Data Sharing
We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers (such as email platforms or analytics tools) solely for the purposes described in this policy. All third parties are required to handle your data securely and in accordance with applicable law.
6. Data Retention
We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Medical consultation records are retained in accordance with Turkish health regulations.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at info@novabeauty-aesthetic.com.
8. Cookies
Our website may use cookies to enhance your browsing experience and collect anonymised usage data. You may configure your browser to refuse cookies, though this may affect the functionality of certain parts of the site.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Material changes will be communicated via a notice on our website. Continued use of our site following such changes constitutes acceptance of the updated policy.